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Clean Carpet Guys FAQ

Do you move furniture?

We will move most couches, chairs, and tables free of charge. Heavier items, and furniture with electronics or breakables will either need to be moved ahead of time by the home owner or we can clean around it. Each item that can’t be moved will be identified before hand during your free estimate or walk-through pre-inspection.

Why should I choose Clean Carpet Guys?

If you just want a cheap quick clean, which doesn’t really completely clean your carpet, we’re not the cleaner for you. If you want highly trained experts, who are courteous, professional, clean-cut, and can make your carpet like new again, then we are your cleaner.

We are confident you will be thrilled with your experience with Clean Carpet Guys, and you will be a customer for life. Call today for an appointment and see why once our customers hire us, they never go back.

How long will it take for my carpet to dry?

Less than 4 hours!

What is your referral program?

When someone hires us and mentions you referred them to us, we’ll give you 10% off your next cleaning for each referral. Refer several people and see your savings add up. For example, refer 5 and get 50% off your next job. Refer 10 and your entire job is free!

Do you guarantee your work?

Yes! If you are not happy, then we’re not happy. If you are not satisfied with the results, we’ll come back and clean the area for free. If you’re still not satisfied, we’ll refund your money. You value quality work, and that’s what we insist on providing.

What kind of experience & training do your technicians have?

All of our technicians are IICRC Certified Carpet Cleaners. In addition, they have many years of experience and are continually attending classes, tradeshows, and other events to stay on the cutting edge. Each technician is required to spend time each week in our lab testing new products and techniques.

What is the IICRC?

IICRC stands for the “Institute of Inspection, Cleaning and Restoration Certification”. They are an independent, non-profit organization dedicated to establishing and promoting high standards in the inspection, cleaning, and restoration industries. They have certification programs in many, many areas which technicians can test in to certify their proficiency in various areas such as carpet cleaning. See their website for more details at http://www.iicrc.org/.

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